Drop in a call or interview. Annsa keeps the customer's words and leaves your talk track out.
| Method | How |
|---|---|
| Paste text | + Add, then Import Transcript, paste into the text area |
| File upload | A local .txt, .vtt, .srt or .md, up to 10MB |
| Google Drive | Browse Drive once your account is connected |
Uploading a transcript is yours. An agent credential is refused.
Choose Interview, Sales call, Support or Other as the call type. Then add the customer if you know them. Name appears next to quotes from that customer, Email lets Annsa draft a note when you ship, and Revenue feeds how the priority ranks. Without an email, the words still count, but Annsa can't draft a note to that customer.
Your call: who the customer is.
In a labeled transcript, Annsa takes signals only from the customer's turns. Your team's own pitch never becomes feedback.
Annsa splits the transcript into segments, then reads, groups and ranks them the way it handles all feedback. A quote from a call counts as one signal, the same as a survey response. The same file twice adds nothing.
Otter.ai (TXT), Fireflies (SRT, VTT), Grain (TXT), Whisper (TXT, SRT, VTT) and plain text. Pasted text runs 50 to 500,000 characters.