Accounts

Connect a source and Annsa resolves the person and company behind each piece of feedback. Priorities then show which customers are affected and what sits behind a request commercially — and one panel holds everything a single account has said, raised and been told.

Three tabs: Account, People and Conversations. The header counts the account's people and signals, and shows its priorities by state — Ready, Building, Shipped, Shared — plus how many are parked.

Four fields you control: Renewal date, ARR (USD), Plan and Segment. Each reads "Not set" until you set it — Annsa never invents a revenue figure. If you haven't said what an account pays, its worth is unknown, and unknown is not zero.

Everyone Annsa has heard from at this account, each with their signal count and when they last spoke. Someone writing from a personal email address stands alone — no employer is inferred from a gmail.com domain.

What this account has raised, with each priority's category and state. A shipped row carries a Share back → link — the shortest path from "they asked" to "they heard back."

The verbatim record — every quote with who said it and where it came from. This is the section to read before a renewal call: their own words, not a summary of them.

Ask a question that lands on a customer — "what has Acme asked for?" — and the answer links to the customer's record. Works in the app and in Slack.

Yes. Open the account panel for any customer and the Feedback section lists every verbatim quote from every connected source, alongside the people it came from and the priorities it feeds. Ask Annsa ("what has Acme said this quarter?") reaches the same record.

You tell it. The Contract section on each account holds the renewal date, ARR, plan and segment, and each field reads "Not set" until you fill it. Annsa never invents a figure — an account with no ARR set counts as unknown, not zero, in revenue-weighted ranking.