Settings → Automations.
01Where to set them up
02What can trigger one
| Event | When it fires |
|---|---|
| Feedback received | A new item is imported from any source |
| Priority created | A new priority group is detected |
| Priority updated | A priority's rank or score changes significantly |
| Spec generated | A new spec is created for a priority |
| Feature shipped | A spec is marked as Shipped |
03Where it sends
Each automation POSTs to a webhook URL you choose. Post urgent feedback to Slack, open a Jira ticket when a spec is generated, notify Linear when a feature ships, or trigger a Zapier or Make workflow.
04What arrives
A POST with a JSON body. The data block varies by event type, but every payload carries the event name, a timestamp and the workspace id.
{
"event": "spec.created",
"timestamp": "2026-03-24T09:00:00Z",
"workspace_id": "ws_abc123",
"data": { ... }
}
05How do you automate customer feedback collection?
Connect a source and it runs without you. Slack channels are polled every 10 minutes, surveys post as people answer, and Google Sheets syncs on a schedule. Automations then push what arrives onward — a webhook per event into Slack, Jira, Linear or Zapier.