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How it works

Follow one customer signal through the loop.

Annsa turns customer feedback into ranked priorities and codebase-aware specs, then tells the customers who asked. The same evidence stays attached the whole way.

One loop. Evidence stays attached.

The handoff is the product: signal becomes judgment, judgment becomes build context, and shipped work returns as evidence.

01
Feedback in
Slack · calls · surveys
02
Priorities rank
14 signals · 6 accounts
03
Spec is grounded
Customer + codebase
04
Ship
Cursor · Claude Code
05
Customers hear back
11 customers told
The product

See the loop inside the product.

Priorities ranked in the middle, the spec they became on the right, every number tracing back to the customers who asked.

Annsa turning ranked customer priorities into a build-ready spec.
From signal to shipped answer

What happens at every handoff.

01
Feedback in

8 sources land in one evidence layer: Slack, in-product surveys, call transcripts, CSV, Google Sheets, Reddit, manual entry and an API. Slack polls every 10 minutes. Customer names, emails and phone numbers are stripped before any AI call, and the original wording stays attached.

02
Priorities rank

Related feedback groups into priorities, scored across 6 dimensions: volume, urgency, revenue, positive sentiment, negative sentiment and feature demand. Ranking weights company spread, so repeated requests from one account do not drown out a pattern across many customers.

03
Spec is grounded

One cited artifact with 5 sections: What to Build, Why It Matters, Customer Voice, Files to Touch and Done When. Connect a repository and Annsa reads 9 GitHub signals, so Files to Touch only names paths that exist. It reads the codebase. It does not write code.

04
Ship

4 tools over MCP: annsa.priorities, annsa.spec, annsa.ask and annsa.act. Nothing to install. Cursor and Claude Code pull the ranked work and the grounded spec straight into the editor, so nothing is copy-pasted out of a browser.

05
Customers hear back

Mark it shipped and the share-back opens with the recipients already assembled, their own words quoted back to them. Review it, then send by email, survey banner or both. New feedback on the same theme feeds a V2 spec.

annsa

See priorities from your own customer feedback.

Annsa runs the intelligence. Your team and agents run the build.