1. What to Build — a clear, actionable task statement. One sentence describing exactly what to implement.
2. Why It Matters — business context: who's affected, revenue impact, urgency.
3. Customer Voice — one to three verbatim quotes, one per distinct customer, the key quote (5–20 words) first; attributed by name when the customer is known, by user type and emotion when not.
4. Files to Touch — suggested locations with (new), (modify) or (reference) labels, from your connected repository.
5. Done When — clear exit criteria.