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Feedback

Know who asked, what got built, and what they were told.

Every request is tied to the person, their company and the work it became. When it ships, you tell them.

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Kitty Sunshinewave
Signals 3Asked forShared back 1Conversations
Dark modeShipped"any chance of dark mode? my eyes" · Survey · 14 Oct
Export to CSVReady"can I get this into a spreadsheet?" · Slack · 21 Oct
Calendar syncOpen"would love it in my calendar" · Call · 28 Oct
Shared back"Dark mode is live. Thanks for asking." · sent 1 Nov
Draft · Share back · #12 Add dark modeTo: Kitty (Sunshinewave)

Hi Kitty,

Dark mode is live. It follows your system setting, so it switches on at night by itself. Thanks for asking for it.

Cat

EditSend

Feedback from everywhere, in one place

Anything we should add?dark mode please!
Surveys in your appOne script tag.
#customersBen · Possumhill"dark mode coming?"Added to Feedback
SlackFrom any channel or thread.
Call · Giant GalahSpeaker 2"step 2 of onboarding lost me"Quote saved
Call transcriptsWho said what, in their words.
feedback.csv48 rows imported
CSV and Google SheetsBring the backlog you already have.

Ask customers in your app

Add a survey with one script tag: a bubble, a banner or a page trigger. Set the words, the look and how often it shows. Every answer lands on the list.

Learn about surveys
How's Newport Dream working for you?
dark mode please!
Send feedbackPowered by annsa.ai
Responses · 30 days
124 answersFeature request 41%Positive 62%

Every request finds its priority

Annsa matches each request to the priority it belongs to, or starts a new one. When two customers ask for the same thing, you see both, in their own words.

Slack · #customersBen · Possumhill"dark mode coming?"
↓ matched
Add dark mode2 customers · Kitty, Ben · Improve retention

See everyone who's waiting

Open any customer to see what they asked for, what's being built, what shipped, and every conversation. Open any priority to see who's waiting on it.

Learn about customers
Customers 3 customers · 4 signals
CustomerSignalStatus
SSunshinewave1 person · 2 signals
Kitty"any chance of dark mode?"Shipped · #12
Kitty"need a CSV export"Ready · #15
PPossumhill1 person · 1 signal
Ben"dark mode coming?"Shipped · #12
NNewport Dream1 person · 1 signal
Oscar"checkout broke on my phone"Building · #14

Tell them it shipped

When the work is live, Annsa drafts a note to everyone who asked. You read it, change what you like, and send it.

Learn about share back
Draft · Share back · #12 Add dark modeTo: Kitty (Sunshinewave)

Hi Kitty,

Dark mode is live. It follows your system setting, so it switches on at night by itself. Thanks for asking for it.

Cat

EditSend

Everything you'd expect

Customer profilesWho asked, and what they're waiting for.
AccountsEvery person at a company, together.
Merge customersOne person, one profile.
Sentiment and typeSorted as it lands.
16 languagesFeedback in their language.
Data exportYours to take any time.

Annsa listens to Annsa's customers this way

737

priorities shipped or shared in Annsa's own workspace, as of 2 Nov 2026.

The tipping point to leading a company of agents is when AI is across your product, marketing, sales, customer support and it's not possible to steer it all. AI and your agents are only as good as the direction you give them.

I built Annsa to help me build Annsa. Now much of it runs on self-drive.

Cat Williams-Treloar, founder of Annsa

Questions people ask.

Where does feedback come from?

Surveys in your app, Slack, call transcripts, CSV, Google Sheets, or typed in by you.

Does Annsa email my customers?

No. It drafts the note. You read it and send it.

How is it different from a voting board?

Each request is tied to a person and to the work it became, so you can tell them when it ships.

What languages does it read?

16: English, Spanish, French, German, Portuguese, Japanese, Korean, Chinese, Italian, Dutch, Arabic, Hindi, Russian, Turkish, Polish and Swedish. Customers write in their own, and the original quote stays with the request.

Works with the rest of Annsa

PlanningThe plan your agents read first.AgentsEvery agent works from the same plan.AskAsk your plan anything.

The source of direction for agent teams.

Begin with one agent and the work that matters next.