Open Customers in the main navigation to see everyone who has given feedback, across every connected source. Search the list or filter it by revenue. Each record shows name and email where known, revenue, how much feedback they've sent, the priorities they've contributed to and when they last spoke.
01 Who's in the list
02 Open one customer
To see a customer's full history, click the customer. It lists every request in their own words and the priorities it fed. You can edit their name, email or revenue.
03 Where revenue comes from
Revenue is what you import, or what you set on the customer. If you haven't said what a customer pays, it reads as unknown, never zero.
04 How it affects ranking
Priorities rank by how many companies asked, then revenue and urgency. A problem from a few high-revenue accounts can outrank a request from many small accounts.
Your call: set revenue for the customers whose weight you know.
05 Telling them when it ships
A customer's email lets Annsa draft a note when the work they asked for ships. You review and send it. See Share Back.