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Surveys

Ask at the right moment. Learn in their words.

Add a short survey to your product and hear from customers while they are using it.

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In-product source · direct evidenceA customer response joins the same ranked listsurvey identifiedcustomer linkedpage captured signal ready

Every response returns with context. The survey, customer, page and answer stay together, so the answer can move a priority.

A light question, full context.

  • Looks like your product.Pick a preset or your own color, theme and font, with a live preview as you go.
  • Never over-asks.Cooldowns after a response or a dismissal, a lifetime cap and quiet days across surveys.
  • Ask the way that fits the moment.A floating button, an inline widget, a banner, thumbs or a page trigger.

Write it, time it, paste it.

One script tag in your product.

  1. Write the question.Set the prompt and the thank-you, then pick a rating, a type or a written answer.
  2. Choose when it appears.Set the wait after signup and how often it can show.
  3. Paste the script tag.The install sheet holds your embed code with the key already in it.
  4. Check it worked.Click Test to load your real survey and answer it. The response lands on your feedback list.

Questions people ask.

Where do I see the results?

Each survey has its own dashboard in Survey analytics.

The source of direction for agent teams.

Begin with one agent and the work that matters next.