Integration · Feedback in
Add the signal while it’s still fresh.
Capture the feedback that arrives outside an integration—a call note, an email, a conversation. Add the customer context and Annsa carries it into the same evidence, ranking and delivery system.
The proof
One note. Inside the full system.
Manual feedback is a direct source with full confidence, customer context and a traceable path into the product graph.
How it connects
Four steps from note to evidence.
Give the signal the context it needs without turning capture into admin.
Open manual feedback.
Add a signal from Feedback, the Add menu, or the product workspace.
Identify the customer.
Add a name, email and company so Annsa can resolve the right customer record.
Record what they said.
Keep the customer’s words, the problem and the surrounding context together.
Submit to the system.
The signal enters classification, clustering and opportunity ranking immediately.
What you get
Fast capture without losing the evidence.
Direct by definition.
Manual entries bypass ambient feedback detection. What you deliberately add enters as evidence.
Customer identity resolved.
Email, company and name connect the signal to an existing customer—or create the right record.
The source stays traceable.
The original note and customer context remain attached as priorities and specs evolve.