Manual feedback
Write it down before you forget who said it.
A call note, an email or a hallway chat goes in with the customer and ranks with the rest.
Try Annsa- Category
- Customer feedback
- Set up
- 3 steps
- Guide
- See Feedback →
Improve retention Keep customers past month one3 to work on
1Add dark mode#12
2Fix mobile checkout#14
3Dark mode charts#13
Drive trials Trial to paid2 to work on
4Fix onboarding step 2#9
5Launch email for dark mode#16
Manual · just nowThe note enters Annsa with its customer context intact ranking ready
One note, on the full list. Your note becomes evidence on a priority, with a name beside the quote.
Quick to add, kept for good.
- Counts like any source.It lands on the same ranked list as Slack, surveys and imports.
- Matched to the customer.A name, email or company links it to the right customer, or creates one.
- The words stay attached.The original note stays with its priority as the spec changes.
Paste, name, submit.
From Priorities, choose + Add → Add Feedback.
- Paste what they said.Their words, the problem and the context.
- Add who said it.A name, email and revenue if you know them. Email lets Annsa draft a note when you ship.
- Check it worked.Submit, and the note shows on your feedback list under that customer.
Questions people ask.
Do I need a customer email?
No. Email gives the best match, but a name and company work too.
Does manual feedback count toward my plan?
Yes. Each entry is one piece of feedback in your monthly allowance.
Can I edit it later?
Yes. Fix the customer or details any time; the original words stay.
The source of direction for agent teams.
Begin with one agent and the work that matters next.