Integration · Feedback in
Your Slack feedback, ranked by what matters.
Connect Slack and the conversation already happening in #support becomes structured priorities.
How it connects
Four steps from channel to signal.
Sign in once. Pick your channels. Annsa listens from there.
Sign in with Slack. annsa-owned app, ten-minute state token, no extra credentials.
Annsa pre-selects the first three. Toggle the ones you want in. Opt-in by default — no leakage.
Annsa subscribes to message events with HMAC-SHA256 signing and a five-minute timestamp window. Idempotent on event_id.
If the webhook ever misses something, the sweep picks it up on the next cycle.
What you get
Slack, in the same pipeline as everything else.
A message in #support lands as structured feedback within seconds. The full pipeline — classify, cluster, attribute — follows.
A Slack thread with eight replies is read as one conversation, not eight fragments.
Out-of-office replies, “lol” and emoji-only reactions never reach the priority list.
The proof
One message enters. The whole product graph learns.
Slack messages land as feedback rows tagged source=‘slack’ — same pipeline, same ranking, same customer attribution as every other source.
Asked + answered.
More integrations
Stop screenshotting Slack messages.
Every channel you pick lands in the same ranked pipeline as every other source.