Integration · Choose what to build
Hear what your Intercom customers keep asking for.
Pick the inboxes, and every support conversation lands on one ranked list.
What it does for you
Support, without the copy-paste.
Nothing to forward.
Each conversation arrives with the customer attached.
Whole threads, no noise.
A back-and-forth reads as one conversation. Auto-replies and one-word thanks are left out.
Tell them when it ships.
Intercom carries the customer's email, so Annsa can draft a note when the fix ships. You send it.
The proof
One conversation, one more voice.
A customer writes in about saved filters. It lands under their account and counts toward that priority.
Set it up
Sign in, pick the inboxes.
Nothing comes in until you choose an inbox.
01
Sign in with Intercom.
Connect from Settings → Integrations. No API keys to paste.
02
Pick the inboxes.
Choose the teams and inboxes you want.
03
Check it worked.
Reply to a test conversation in a picked inbox. It shows on your feedback list.
Questions people ask.
Q1
Is my Intercom data safe?
Every event is signature-checked, and a replayed conversation never counts twice.
Q2
What if a webhook is missed?
A 10-minute sweep picks up anything the live path missed.
Q3
What happens if I disconnect?
New conversations stop. What's already in Annsa stays.