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Integration · Feedback in

Send the signal. Keep the system moving.

Submit customer feedback from your own product, data pipeline or internal tooling. Single and batch endpoints validate, enforce plan limits, deduplicate and feed every accepted item into Annsa’s intelligence pipeline.

How it connects

Four steps from payload to priority.

Bring your own ingestion path without rebuilding the intelligence that follows.

01
Send single or batch.

Use POST /feedback for one item or /api/v1/feedback/batch for up to 1,000.

02
Pass the customer context.

Include the feedback, customer identity and available commercial metadata.

03
Let Annsa validate.

Payload rules and plan limits are checked before accepted items enter the system.

04
Deduplicate and process.

Repeated items are removed; accepted signals enter classification, clustering and ranking.

What you get

Your ingestion. Annsa’s connected intelligence.

Single and batch paths.

Submit one signal in a product moment or move a data set in batches of up to 1,000.

Limits are enforced safely.

Plan capacity is checked before ingestion so programmatic sources cannot silently overshoot.

Cross-channel deduplication.

Text hashes prevent repeated API, manual, Slack, widget and import signals from fragmenting the evidence.

The proof

Accepted once. Connected everywhere.

Programmatic feedback resolves customers consistently, keeps its source and joins the same priority, specification and outcome loop.

API source · single + batch
Validated feedback enters the product graph
payload validlimits checkedduplicates removed
pipeline accepted

Asked + answered.

Q1
How many pieces of feedback can I send at once?
The batch endpoint accepts up to 1,000 pieces of feedback in a single request.
Q2
Does API feedback count toward my plan?
Yes. Annsa checks your current feedback allowance before accepting programmatic ingestion.
Q3
What happens to duplicate items?
Annsa deduplicates by text hash and checks across API, manual, Slack, widget and import sources.
Q4
Does programmatic feedback enter the same pipeline?
Yes. Accepted items resolve customer identity, retain source context and enter classification, clustering and ranking.

More integrations

annsa

Connect your pipeline to the product graph.

Single and batch ingestion, validated and deduped, into the same pipeline.