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Integration · Feedback in

A year of CSV feedback, imported in minutes.

Drag a CSV in. Annsa recognises ten import formats; four — Intercom, Zendesk, HubSpot, Typeform — auto-skip the column-mapping step when the detector is ≥85% confident.

How it connects

Four steps, no spreadsheet wrangling.

Import historical feedback from any tool, with no column mapping.

01
Drop the CSV.

Drag and drop, or browse. Fifty megabytes max, ten thousand rows.

02
Annsa recognises the format.

Ten import formats recognised; four with zero column-mapping at ≥85% confidence — Intercom, Zendesk, HubSpot, Typeform.

03
Map only what needs mapping.

If the format isn’t recognised, the wizard shows the columns side by side. Map text, customer name, email, revenue band, source, company in seconds.

04
Preview, import, undo.

Watch the import live. Roll back inside the retention window if something looks wrong.

What you get

The import that keeps your data clean.

Ten import formats recognised.

Four — Intercom, Zendesk, HubSpot, Typeform — auto-skip mapping at ≥85% confidence. The rest map in a few clicks.

Cross-channel dedupe.

The same complaint from a CSV, Slack and the widget becomes one signal — re-imports never inflate your priorities.

Safe by default.

Cells starting with =, +, -, @ are prefixed with an apostrophe — formula-injection from a malicious CSV doesn’t reach your data.

The proof

10,000 rows. Still one clean signal graph.

Up to 10,000 rows per file, 50 MB max, with one-hour job TTL and a 5,000-request hourly rate limit. Imports are undoable inside the retention window.

CSV · import job
10,000 rows · validated and deduplicated
50 MB maxformat detecteddeduplicated
undo available

Asked + answered.

Q1
Which tools’ CSV exports does Annsa recognise?
Ten in total — Intercom, Zendesk, HubSpot, Typeform and others recognised on required headers. The four named above auto-skip mapping when the detector hits 85% confidence.
Q2
What columns can I map?
Text is required. Optional: customer name, customer email, revenue band, source, SKU, first name, surname, company. Map what you have.
Q3
What are the limits?
Fifty megabytes per file, ten thousand rows. The job stays live for an hour; the rate limit is five thousand rows per hour per account.
Q4
What about formula injection?
Cells starting with =, +, -, @ are prefixed with an apostrophe before storage. Standard CSV-injection protection.
Q5
Can I undo an import?
Yes — inside the retention window. One click rolls back the whole batch.

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Bring your history with you.

Up to 10,000 rows a file, deduped across every source, undoable inside the retention window.