Know what to work on next, every morning.
Customer messages, your roadmap and what your agents found, ranked in one list with the reason for each.
For designers
Every item shows who asked, their exact words and what your agents found.
What changes
Customer messages, your roadmap and what your agents found, ranked in one list with the reason for each.
When a job ships, Annsa drafts a note to each person who asked (a Share Back). You send it.
What changed, who asked for it and what happened next, in one weekly summary you can share.
Before you sketch the new onboarding, you open the item: 6 people asked for it. You read what each one wrote, in their own words, next to what an agent found when it hit the same screen. You design for the people who asked, not for the loudest message this week.
Annsa ranks and suggests. The design call is yours, and the reason you made it stays with the job for the next person, or agent, who picks it up.

Begin with one agent and the work that matters next.