See who asked before you decide.
Every item shows who asked, their exact words and what your agents found.
For customer success
The people who asked hear when it ships.
When a job ships, Annsa drafts a note to each person who asked (a Share Back). You send it.
What changes
A customer asks "did you ever build that?" and you're searching three tools to find out.
Know what shipped this week, and whether it worked.
What changed, who asked for it and what happened next, in one weekly summary you can share.
Know what to work on next, every morning.
Customer messages, your roadmap and what your agents found, ranked in one list with the reason for each.
Friday afternoon, the export fix ships.
It was asked for by 4 customers over 2 months. Annsa drafts a note to each of them, and the drafts wait for you. You read them, change a line in one and send. Nobody had to remember who asked.
You make the call.
Annsa drafts, you send. Auto-send is off by default, so every note gets a person's read before it goes out by email.
01
Evidence lands
Customers · roadmap · ideas · agent findings
02
Annsa ranks it
Who asked · what they said
03
You choose
The reason stays with it
04
You or your agents write the spec
Claude Code · Cursor · Codex · Grok
05
You learn what worked
Checked · decided · ruled out
The product
See the loop inside the product.
Priorities ranked in the middle, the spec they became on the right, every number tracing back to the customers who asked.
NPS, asked in-product and ranked with every other signal. Try it.
See all six instruments →Questions people ask.
Q1
How do customers hear when something ships?
Annsa drafts a note to each person who asked, and you send it by email. Auto-send is off by default. See /docs/share-back.
Q2
Can I see what a customer asked for?
Yes. Every item shows who asked and their exact words, and the weekly summary shows what shipped and who asked for it.
Q3
Where does feedback come from?
Slack, Intercom, CSV, Google Sheets, Google Drive, call transcripts, in-product surveys, manual entry and an API. See /docs/importing-feedback.
Q4
How do I set it up?
Start with /docs/quick-start, bring in feedback with /docs/importing-feedback, then read /docs/share-back.
Close the loop before they have to ask.
Begin with one agent and the work that matters next.