CHANGELOG · 28th February 2026
Upload a customer call. Annsa pulls the feedback out of it.
Week of Feb 22–28
Transcripts
A customer call is the richest feedback you get and the hardest to use. It sits in a recording nobody replays.
Transcripts read it for you. Upload a recording or paste the text, and Annsa pulls the feedback out: who said it, what it was about, where churn is hiding, which competitor came up. One call can become 25 classified items.
The customer's own words carry through to the brief. The engineer who opens the spec reads the sentence the customer said.
Beta.
Surveys
5 survey types for 5 moments. A slide-out editor previews desktop and mobile live.
Beta.
Settings
Settings sit in 4 sections on one page. Sign in with GitHub alongside Google.
Fixed and refined
Fixed. CSV uploads and GitHub OAuth run clean. Every plan opens with a 14-day free trial. Upgrade, downgrade and cancel yourself.
Transcripts
- 01Add, then Transcript. Upload a recording or paste the text.
- 02Tell Annsa which speaker is the customer. Only their voice becomes signal.
- 03Read the extraction summary: what was found, and which priorities it reinforced.
Upload one customer call and see what Annsa pulls out of it.
Product intelligence for growth.