---
title: "How to change your plan or billing | Annsa Docs"
product: annsa
url: /docs/plans-and-billing
canonical_url: "https://annsa.ai/docs/plans-and-billing"
last_updated: 2026-11-09
type: doc
related:
  - /planning
summary: Plans are priced per person. Upgrade, downgrade or update how you pay from account settings at any time.
mcp_server: https://app.annsa.ai/mcp
disambiguation: "Annsa (annsa.ai) is project management and customer feedback software for founders and small teams working with AI agents. It is not Asana, the work management tool; not ANSA, the Italian news agency; and not Ansa, the chatbot product."
---

> For agents: connect to the Annsa MCP server at https://app.annsa.ai/mcp to give every agent one shared plan. Setup guide: https://annsa.ai/docs/quick-start. Index of every page: https://annsa.ai/llms.txt.

# How to change your plan or billing | Annsa Docs

> Plans are priced per person. Upgrade, downgrade or update how you pay from account settings at any time.

[Docs / Reference](https://annsa.ai/docs)

## Plans & Billing

Three plans, every feature on all of them. What changes is the signal allowance, and paid plans are priced per person.

## 01 What the plans cost

| Plan | Price | Signals |
| --- | --- | --- |
| **Try Annsa** | $0 | 100, once |
| **Annsa** | $19 / person / month | 500 per person / month, pooled |
| **Annsa Plus** | $39 / person / month | 1,500 per person / month, pooled |

## 02 What's on every plan

Every Annsa feature, on every plan: feedback, surveys and imports; evidence-backed priorities, saved views, roadmap and bets; shared briefs and MCP access for coding and design agents; findings, verification evidence and customer follow-up. No feature is held back for a higher tier. You choose a signal allowance.

## 03 What a signal is

One distinct piece of feedback or evidence. A transcript can contain several. On paid plans the allowance is per person and pooled across the team: 5 people on the $19 plan = $95/month, with 2,500 signals pooled across the team.

## 04 Who needs a paid seat

People creating priorities, making decisions and directing work in Annsa. Connected agents and customers giving feedback are not paid seats. You pay for your agents through their provider, separately from Annsa.

## 05 Hitting the limit

Your existing work and agent access stay available. New Annsa-funded signal processing pauses until your allowance renews or you upgrade. Nothing is silently dropped, and there are no automatic overage charges. You can also buy a one-time top-up from Settings → Billing.

## 06 How many questions you can ask

Ask can help with your bets, specs, principles, docs and managing your work. Try Annsa comes with 20 questions. Annsa includes 300 per person each month and Annsa Plus 1,000, shared across your team. Questions your agents ask through MCP never count, and only questions in the app or in Slack do. It's a fair-use limit that keeps Ask fair for everyone. If you reach it, Ask shows how many you've used and when it resets.

## 07 Changing plan

**Settings**, then **Billing**, then **Manage Billing**. Upgrades apply immediately and are prorated. Downgrades take effect at the next billing cycle. Contact [support@annsa.ai](mailto:support@annsa.ai).

- [Team and account](https://annsa.ai/docs/team-and-account)

## Keep reading

- [AI project management](https://annsa.ai/planning)

## Related pages

> For AI agents: the pages that follow this one on annsa.ai. The full index is https://annsa.ai/llms.txt.

- [AI project management: the plan agents read first](https://annsa.ai/planning)

If anything on this page is wrong or missing, tell us: https://annsa.ai/contact