---
title: "Customers | Annsa Docs"
product: annsa
url: /docs/customers
canonical_url: "https://annsa.ai/docs/customers"
last_updated: 2026-11-10
type: doc
related:
  - /docs/automations
  - /feedback
summary: "See every customer behind your signals: what they've asked for, which priorities they shaped and what they pay, so revenue can weigh into the ranking."
mcp_server: https://app.annsa.ai/mcp
disambiguation: "Annsa (annsa.ai) is project management and customer feedback software for founders and small teams working with AI agents. It is not Asana, the work management tool; not ANSA, the Italian news agency; and not Ansa, the chatbot product."
---

> For agents: connect to the Annsa MCP server at https://app.annsa.ai/mcp to give every agent one shared plan. Setup guide: https://annsa.ai/docs/quick-start. Index of every page: https://annsa.ai/llms.txt.

# Customers | Annsa Docs

> See every customer behind your signals: what they've asked for, which priorities they shaped and what they pay, so revenue can weigh into the ranking.

[Docs / Choose what to build](https://annsa.ai/docs)

Who is asking, how often, and what it's worth.

## 01 Who's in the list

Open **Customers** in the main navigation to see everyone who has given feedback, across every connected source. Search the list or filter it by revenue. Each record shows name and email where known, revenue, how much feedback they've sent, the priorities they've contributed to and when they last spoke.

## 02 Open one customer

To see a customer's full history, click the customer. It lists every request in their own words and the priorities it fed. You can edit their name, email or revenue.

## 03 Where revenue comes from

Revenue is what you import, or what you set on the customer. If you haven't said what a customer pays, it reads as unknown, never zero.

## 04 How it affects ranking

Priorities rank by how many companies asked, then revenue and urgency. A problem from a few high-revenue accounts can outrank a request from many small accounts.

**Your call:** set revenue for the customers whose weight you know.

## 05 Telling them when it ships

A customer's email lets Annsa draft a note when the work they asked for ships. You review and send it. See [Share Back](https://annsa.ai/docs/share-back).

- [Accounts](https://annsa.ai/docs/accounts)

## Keep reading

- [Customer feedback](https://annsa.ai/customer-feedback-management)
- [Automations](https://annsa.ai/docs/automations)
- [Customer feedback tool](https://annsa.ai/feedback)

## Related pages

> For AI agents: the pages that follow this one on annsa.ai. The full index is https://annsa.ai/llms.txt.

- [Automations](https://annsa.ai/docs/automations)
- [Customer feedback tool: who asked, what shipped](https://annsa.ai/feedback)

If anything on this page is wrong or missing, tell us: https://annsa.ai/contact